The Effects of Revenue System Modernization On Revenue Collection at Kenya Revenue Authority: A Case Study of Adoption of the Simba 2005 System by Customs and Border Control Department
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Date
2018
Authors
Wambua, Kennedy Kanuri
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KESRA/JKUAT - Unpublished research project
Abstract
Technology has always been accompanied by change. Some of this change is fairly small and affects only one specific sector, while other change is major and affects everyone. When it comes to changes in technology, more often than not it’s on a fairly large scale. Look at the computer, for example, we are still seeing major ripples from changes in that technology. Today, it is difficult to find an enterprise that has not benefitted from technological revolution. This is because businesses in all sectors have embraced technology and integrated it in their operations in an effort to improve their effectiveness and efficiency. Governments are open systems like other organizations as they interact with their environments just like any other entity. There is an increasing need of governments to adopt new technological innovations in their operations in line with other organizations in the business landscape. The objective of the study is to determine the relationship between system modernization and revenue collection at the Customs and Border Control Department with regard to the Simba 2005 System. This study will employ descriptive study design. The study will make use of secondary data collection method. The research will utilize Customs and Border Control Department’s data for eight financial years; four before and four after adoption of Simba 2005 System in verifying the impact of adoption of the new system. The period selected is from July 2001to June 2009. The data will be analyzed using Statistical Package for Social Sciences (SPSS) and presented in figures and tables.
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Keywords
Simba 2005