3. 2020

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Browsing 3. 2020 by Subject "Border security"

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    Factors affecting detection of counterfeit goods at the Port of Mombasa
    (Unpublished Research Project, KESRA / JKUAT, 2020-11) Maina, Kelvin
    In the contemporary world, globalization has influenced companies to pursue international trade deeply rooted in trade unions, partnership and merger. According to Forbes in 2018 counterfeiting is the largest criminal enterprise in the world. Africa as a region is facing a hard time fighting counterfeiting as is the case with all economics in the world. Revenue collection from the East African Community (EAC) is under threat from increased counterfeit goods. Revenue collection by Customs administrations remains a strategic priority for many developing countries. Being the largest port in East Africa, it is the port that faces many challenges when it comes to detection of the counterfeit goods This study was done at the Port of Mombasa. The study objectives are: To assess the effect of customs systems in detection of counterfeit goods at the port of Mombasa.Secondly is to determine the effect of border security in detection of counterfeit products at the port of Mombasa. And lastly is to investigate the effect of human resource in detection of counterfeit goods at the port of Mombasa. To bring this study to a success it adopted the hype circle theory, stakeholder theory and human capital theory. Descriptive research design was used to give further insight into the research problem by describing the variable of interest being studied. The target population was constituted of 180 respondents that comprise Kenya Revenue Authority Customs and Border control officers operating at the port of Mombasa The study used Slovins Formulae and cluster sampling technique to select respondents from various departments with an aim of providing equal chances. The researcher used questionnaires as the tool for data collection. The drop and pick method will be preferred since it is based on social exchange theory in which personal interactions provide a basis to stimulate norms of reciprocity and exchange that increase the chances a respondent will accept and complete the survey. The analysis was systematically presented in narrative form and data will be analysed using a recreational model and statistical package for social science (SPSS) version 26.0 for close-ended questions. The study concludes by suggesting that Custom should adopt the latest systems, technological tools. In addition, the information system used by customs have to be integrated with other agencies systems in the frontline of protection of the society against sub-standard and counterfeit goods systems as well as, incorporating those systems with counterfeit goods detection infrastructure would be of a great help.The study recommended that multi-agency approach in border security against the fight of counterfeit goods should be incorporated and regular investigation of the local market by customs has to be heightened in order to increase the detection of counterfeit goods.
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    Influence of organizational capabilities on the performance of Customs Services Department at Kenya Revenue Authority
    (KESRA/JKUAT - Unpublished research project, 2020) Njuguna, Joylinda Wanjiku
    For Customs Services in East Africa to succeed in a competitive global environment, they need good strategies. A strategy is a firm’s theory about how to compete successfully, a unifying theme that gives it coherence to its various actions. Strategy can be seen as the matching of resources and activities of an organization to the environment in which it operates. it can also be defined as the search for strategic fit between organization’s internal resources and competence on one hand and the external environment on the other hand.The general objective of this study is to find out the influence of organizational capabilities and their effect on performance of customs services department in Kenya. The specific objectives of this study was to establish the influence of the effect of management support on performance of customs services department in Kenya, to determine the effect of technological capacity on the performance of customs services department in Kenya and finally to examine the effect of resources capacity on the performance of customs services department in Kenya.The study adoped descriptive research design. The study used a target population of 200 employees from the various departments while the sample size of 60employees will be determined by 30%, since it has been argued that such a sample size is adequate for a descriptive survey study. Stratified random sampling technique was used to select respondents in the study population since it ensured that all the respondents have an equal and unbiased chance of participating in the study. A descriptive research design as well as use of questionnaires was also used in order to acquire the findings. Quantitative data was analyzed using tally sheet and presented by use of tables. In addition the study used multiple regression analysis to establish the relationship between the dependent variable and independent variables.The study concluded that management support has a significant and a positive affect on the performance of customs services department in Kenya.Regarding technological capacity, the study confirms that technological capacity affect performance of customs services department in Kenya given by multiple linear regression model which revealed that technological capacity is significantly and positively affect performance of customs services department and thus for every unit increase in technological capacity, lead to increase in the performance of customs services department.The study concluded that resource capacity significantly and positively affected the performance of customs services department in Kenya.This implies that resource capacity is important in performance of customs services department in Kenya and that organization successful at strategy performance of customs services department considers the resource capacity as the key factor in enhancing performance.The study established that management support affect the performance of customs services department in Kenya and it is recommended that the company management should have strong corporate leadership s through continuance learning of new methods and to keep up with the changes in the environment in order to ensure commitment of the employees. The management should display a consultative and participative management competence which entails treating all employees with respect, trusting them to do their work, listening to the opinions of the employees, and encouraging employees to learn from their mistakes through training and by guiding them in the right direction. It is therefore recommended that the management explicitly communicate the goals, vision and future direction of the company to the employees.