2. Post Graduate Diploma
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Item Factors affecting Customs Marine Unit performance at the Port of Mombasa(KESRA/JKUAT - Unpublished research project, 2020-11) Talam, Edward ; Mumia Benn MINCU, CPA.KOwing to the strong influence on economic and social issues, the research study was pegged on the thematic dynamic factors affecting customs marine operations performance at the port of Mombasa along the Kenyan coast as the department intends to enforce protection of the porous borders. The study focused on three objectives along with theories that were in line with them such as Human resource theory which examined the human resource factors, the stakeholder’s theory which examined the border security strategy and factors including the involvement of the multi governmental agencies to boost on the operations of the Kenyan coast on security issues and to deter illegal activities namely illegal fishing, drug trafficking and human trafficking along the porous coastal region. The resource based view theory examined equipment as the study objectives. The study adopted a descriptive research design and questionnaires were used for the targeted respondents who were the Customs personnel in enforcement, Marine police and KPA officers who are 230 in number. A sample of 146 respondents was extracted by the use of Slovenes formula. Piloting was done to determine reliability and validity by use of 10 questionnaires as well as Cronbach’s Alpha coefficient used to check for reliability. Data was analyzed using SPSS Version 25 where results were presented in tabular form and figures. Multiple regression analysis was done to establish how independent variables influence dependent variables. The findings of the regression analysis conducted proved that there was a positive significant effect of human resource on the customs marine operations as indicated by the values β1 = 0.341, p<0.01. Regression analysis was also conducted on to establish the relationship of the second objective and the results showed a positively significant effect of equipment on customs marine operations as indicated by the values β2 = 0.472, p<0.01. Finally, Regression analysis was also conducted on the third independent variable and the results proved that there was positively significant effect of border security strategies on the customs marine operations as indicated by the values β3 = 0.437, p<0.01. The study concludes that the level of education determines the competence level of staff and that incorporating multi agencies approach onboard as well as incorporating four-legged officers more frequently widens its scope and affects the performance of the customs marine operations. The study recommends that the stakeholders should lobby for the government to allocate a common office for agencies involved and one command center. The study also recommends that the stakeholders should be adequately trained since it was established that training of staff in marine unit affects its operations and that government should adopt the latest systems and technological tools as it was established that use of up to date systems and modern technological tools affect marine operations. The new system should configure with the existing systems so as to enable ease of transformation with little integration costs as possible.